ARC’TERYX RECALLS SKI BOOT
27th August 2017
Last modified on December 31st, 2019
A defect has been discovered in some Procline boots, which may lead to injury. Around 4,400 pairs of boots are being recalled.
Arc’teryx has issued a voluntary recall on all its first-generation Procline ski boots, designed to be the two-in-one boot for both climbing and skiing.
The boot has a 360º Rotating Cuff, offering the climber agility and performance in its forward and rearward flex, and lateral movement.
A defect was discovered in some boots where the rear axis pin failed, which could potentially lead to an injury to the user.
Only 18 incidences have been reported to date of the axis pin dislodging.
This recall affects all 6 models of the 2016 Procline boot manufactured between 1st November 2015 and 31st March 31 2017.
Roughly 3,900 of these boots were sold in the US, and 500 in Canada.
Owners of the Procline boots should visit recall.arcteryx.com for information on how to return boots for the essential repair.
According to the official recall notice, published below, the “axis pin” that connects the boot’s cuff and scaffo (lower) can become dislodged, potentially resulting in damage to the boot or possible injury to the skier.
Arc’teryx states that no such injuries have been reported.
Which models are affected? All 6 models of the Procline Boot manufactured between 1st November 2015 and 31st March 2017 are being recalled.
- How do I know if my Procline Boots are affected by the recall?
- If your boot does not have a coloured dot on the inside of the spoiler then it should be returned to Arc’teryx for repair.
I. Procline Carbon Lite Boot
II. Procline Carbon Support Boot
III. Procline Lite Boot Women’s
IV. Procline Lite Boot Men’s
V.Procline Support Boot Women’s
VI. Procline Support Boot Men’s
What is the technical reason for this recall? In rare circumstances, Arc’teryx has found that the axis pin has dislodged during use, which could cause a skier to lose control or fall and suffer injuries.
What could happen if I don’t return the boots to have the recall fix completed? Without the repair, the axis pin may dislodge causing the skier to lose control or fall and suffer injuries.
Is there a serious risk of injury? Although there have been no reported injuries, if the axis pin dislodges, it could cause the skier to lose control or fall and suffer injuries.
The video below shows the Arc’teryx Procline Boot suitable for both Climb and Ski in action. The boot was launched in winter 2016.
Arc’teryx’s Equipment President Jon Hoerauf issued the letter on the recall:
To Our Loyal Consumers,
Today, we’re announcing a voluntary recall for all first generation Procline Ski Boots sold by Arc’teryx Equipment.
We are all deeply committed to the safety of our users and while there have been no injuries reported involving any Procline Ski Boots, our commitment to our users’ safety leads us to issue this recall to make the required axis pin repair.
In a small number of boots, the axis pin has dislodged which could cause the skier to lose control or fall and suffer injuries.
All 2016 Procline Boots will be repaired to secure the axis pin and allow the boot to function as designed.
If you own a Procline Ski Boot, please visit recall.arcteryx.com for more information and instructions on how to return your boot free of charge for the required repair.
On behalf of Arc’teryx, thank you for your patience as we bring this new technology to market.
Innovation and quality are foundational building blocks of our brand design culture.
We sincerely apologize for the inconvenience this issue has caused and wish you to know that over our 25 year history of making climbing equipment we have been and remain committed to creating products that enable consumers to move safely in the mountains.
Sincerely, Jon Hoerauf President and GM
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