EasyJet Pays Workers to Find Oversized Bags
9th July 2025
Airport workers employed on behalf of easyJet are being paid bonuses to stop passengers with suspected oversized baggage. A leaked email shows gate staff at contractor Swissport are ‘eligible to…
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Airport workers employed on behalf of easyJet are being paid bonuses to stop passengers with suspected oversized baggage.
A leaked email shows gate staff at contractor Swissport are ‘eligible to receive £1.20 for every gate bag taken.’
The email was addressed to staff at sevenUK airports including Birmingham, Glasgow and Newcastle.
It is called it the ‘easyJet gate bag revenue incentive,’
The email was sent out in November 2023 but the incentive scheme is still operating.
“EasyJet is focused on ensuring our ground handling partners apply our policies correctly and consistently in fairness to all our customers,” easyJet said in a statement.
“Our bag policies and options are well understood and we remind customers of this when booking, before they travel and on their boarding pass.”
See more in The Guardian
Easyjet at Innsbruck airport